This role will support the Communications team by enhancing content, quality and driving engagement across all channels. You’ll develop a consistent brand voice, crafting compelling copy that resonates with the audience and is optimised for each channel. 
You will create student-facing communications ensuring content is relevant, personalised, and aligned with business goals.
You will also develop writing guidelines to ensure clarity and consistency in future communications, contributing to the overall communication strategy. This is an opportunity to shape content that truly resonates with our audience. 
You will also, track and report on campaign performance, focusing on key KPIs and A/B testing to optimise content. 

Day-to-day the Student Advisor is the first point of contact for students via phone, email and web chatter, dealing with a range of queries or issues. These include general academic advice, emotional support, technical assistance as well as enquiries relating to courses and University processes. In addition, this role provides end to end administrative support throughout the student journey, right from enrolment through to graduation.
Reporting to the Team Leader, the Student Advisor will join a team of authentic, passionate people that all want you to be the best that you can be. This isn’t just a job, it’s a true career where you’ll be making a tangible difference in people’s lives.

Our Course Consultants are responsible for helping our prospective students progress their initial enquiry through to enrollment, using phone, email & live chat. Be part of a highly engaged and enthusiastic team and vibrant culture.