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Student Engagement Advisor

The role

The role is full time, and an initial 3 month contract. To be considered you must have a minimum bachelor level qualification and work experience within a telephone based role.

Are you looking be surrounded by fantastic people and a place where you can make a difference?  If you are keen to connect with and encourage students during their study journey then keep reading.

As part of the Student Success team, you can expect to have encouraging and genuine conversations aimed at supporting students who are disengaged with their studies. We are looking for passionate, proactive, empathetic and resourceful team members capable of facilitating a measurable difference in student retention and engagement. The role requires you to make outbound calls to students and past students who have withdrawn, so you must enjoy interacting and building rapport on the phone.

Shifts: Please note that shift time is 10am-6pm.

To be successful for this position, you must have:

  • Minimum bachelor level degree is desirable
  • Experience in an outbound role within a call centre or telephone support setting is essential
  • Experience working in retention or consultative sales
  • A passion to maximise student engagement & experience
  • Team player with “can do” attitude
  • Excellent interpersonal & written communication skills
  • Demonstrated high-level computer literacy

Ready to join us?

Then ‘apply now’ with a cover letterand resumeoutlining why OES and this role is right role for you.

View on SEEK Applications close 14 August 2020 Back to Vacancies