Vacancies

The role

An opportunity has become available for someone to truly excel in a hands-on, people-focused role. The role of Team Leader, Sales is responsible for the OES direct sales team who offer course consultation services for perspective students, guiding them through their decision making process and managing the enrolment process.

Day to day the Team Leader, Sales will be responsible for leading, developing and motivating the team to thrive in a high performing, values based and student-centric environment.

The ideal candidate will have:

• A minimum of 1-2 years’ experience leading/ 2IC in a sales team/ contact centre
• Previous experience tracking team sales targets & KPIs
• The demonstrated ability to lead, support & provide feedback
• Previous experience applying sales methodologies to practice
• Demonstrated experience coaching, mentoring & developing staff
• A demonstrated commitment to exemplary customer service
• A belief in a culture that maximises employee & student engagement
• A genuine interest in people & building relationships
• A tertiary degree (desirable)

Ownership & Accountability:

• Promoting a culture of excellent sales through service
• People management & leadership
• Operational effectiveness & process improvement
• Ongoing development of the Course Consultant role
• Customer service & enquiry management
• Project related work & planning

If you are interested, please email a CA and cover letter outlining your interest in OES and suitability to the role to clowe@oes.edu.au