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How do OES instructional designers partner with clients?

14 February, 2022

At OES, our mission is to support student success through education innovation. Our global team of instructional designers play a pivotal role, by translating course content into exceptional digital and blended learning experiences for our partner institutions.

So, what makes the OES instructional design approach different?

A proven process, innovative technologies and authentic collaboration with academics all set OES apart, according to Lead Instructional Designer, Liam.

Our proven design and build process

From single courses to full undergraduate or postgraduate degree programs, OES instructional designers like Liam are skilled at working with wide-ranging course content and subject matter.

OES has designed more than 2,000 online courses and has an established methodology in place.

“This gives instructional designers like me a robust process to follow, while also allowing us to bring our creativity and pedagogical knowledge to every course or subject,” Liam says.

OES’s instructional design methodology includes four phases:

  • Discover
  • Design
  • Deliver
  • Evaluate

“Across these phases we conduct workshops, develop pedagogical models, plan learning activities and storyboard, draft, record and prototype digital media content. We are proactive and consultative, seeking input and feedback from our partners along every step of the way,” he says.

Innovative, best practice instructional design

OES works with college and university partners in the US, UK, Europe, Australia, New Zealand and the Asia Pacific, helping them elevate their course content and exceed the expectations of 21st century learners.

“We use the latest tools including video, animation, interactives, podcasts, simulations and extended reality to design and deliver innovative experiences that are accessible for students with a wide range of learning styles,” Liam explains.

“An open mind is also valuable, because we are always learning! Instructional design is iterative and collaborative. Feedback is essential and the team is always looking to improve everything we do.”

Genuine collaboration with academic experts

“We collaborate effectively with academics and develop trusted, positive working relationships,” explains Liam.

The result? Online and blended course content that engages and inspires students, while genuinely reflecting the institution and academic content.

Liam is currently dedicated to a single university partner, which happens to be one of the world’s top 100 universities.

“My team and I work very closely with the university’s academics. We bring in the skills to translate their existing course content into best practice online and blended formats.”

Liam enjoys resolving the design and pedagogical challenges that come with his role – sometimes to the surprise of partner academics.

“We hear and understand the challenges academics may be having with their online courses. We solve these challenges through passion, perseverance, agility, design innovation and a 100% commitment to making it work. Student experience is always front of mind,” he explains.

Meeting rigorous accreditation requirements, quality standards and institutional rubrics is also vital in higher education.

“We work closely with relevant accreditation frameworks, to ensure our university partners’ course content meets every benchmark,” Liam explains.

What gives OES instructional designers an edge?

Liam cites empathy, strong pedagogical knowledge, teamwork and collaboration as common skills across OES’s global workforce of 300+ experienced instructional designers.

“We have the capability and capacity to deliver best practice solutions at the speed and scale our partners need. Being agile and responsive helps us customize our instructional design.”